Rackspace Hosting has entered into a partnership with Spiceworks to allow small and medium businesses (SMBs) to manage their Rackspace email hosting services through the free social IT management application.
The integrated systems allows SMB IT professionals to monitor and administrate Rackspace cloud email services within the Spiceworks IT management interface, rather than launching a separate portal, Rackspace said.
Rackspace said that the partnership with Spiceworks will enable it to extend the functionality and reach of its hosted email services, including Rackspace Email, Microsoft Exchange or a hybrid of both, through the use of Rackspace’s APIs that are available to customers and partners interested in integrating with the Rackspace cloud email platform.
Under the agreement, Spiceworks will support the management of Rackspace’s cloud email services through features such as, showing the usage of email, provides users with a full list of the domains they manage with Rackspace, including the total number of mailboxes per domain.
In addition, Spriceworks will also provide alerts when an individual mailbox nears its capacity limit and enables cloud email users to collaborate within the Spiceworks social IT management application and community of 950,000 IT professionals who currently use Spiceworks to manage over 31 million email accounts.
Jim Curry, VP of corporate development at Rackspace,said: “Both Rackspace and Spiceworks are committed to creating the best experience for our customers and making IT simple and affordable for businesses.
“Through our relationship with Spiceworks, we’ll provide a new avenue for nearly 1 million Spiceworks customers to integrate and manage the Rackspace cloud email platform within their IT.”
