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November 3, 2009

snom, ESTOS team up to offer UC and CTI to VoIP phones

Allows ESTOS’ ECSTA for snom middleware to convert snom’s CTI interface protocol to Microsoft TAPI standard

By CBR Staff Writer

snom Technology, a developer and manufacturer of voice over IP phones for enterprise and residential markets, has entered into a partnership with ESTOS to ease the deployment of Microsoft TAPI-enabled business applications, like unified communications and CTI offerings.

The partnership allows ESTOS’ ECSTA for snom middleware to convert snom’s Computer Telephony Integration (CTI) interface protocol to the Microsoft TAPI standard. ESTOS ECSTA for snom, when used with ESTOS ProCall, allows both companies to deliver unified communications and CTI functionality to medium-sized businesses and service providers.

The company said that the new ESTOS ECSTA for its middleware enables 3XX series and 8XX series intelligent VoIP telephones to support additional call centre, CTI and unified communications applications in both 32-bit and 64-bit Windows operating system environments. In addition, it also enables snom phones to utilise several telephony functions through TAPI-enabled applications.

According to snom Technology, together with ESTOS ProCall, ESTOS ECSTA is available in two versions, for single seats and for networks. The single seat version of ESTOS ECSTA for snom and ESTOS ProCall One is designed to enhance productivity for small offices and telecommuters and it also enables features like click-to-call dialing from Microsoft Outlook.

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The network version of ESTOS ECSTA for snom and ESTOS ProCall Enterprise is aimed at medium-sized businesses with larger corporate networks or service providers that want to take advantage of unified communications functionality, the company said.

Michael Knieling, executive vice president of marketing and sales for snom technology, said: “We are pleased to be working with ESTOS and believe this new partnership will enable us to offer our customers and service providers access to more advanced unified communications functionality. This pairing gives both snom and ESTOS the ability to deliver more advanced applications and capabilities to intelligent VoIP endpoints.”

Both the single seat and network versions are offered in license packages based on the number of lines required and both are compliant with 32-bit and 64-bit Windows operating systems, including Windows XP Professional, Vista, Windows 7 and Windows 2000, 2003 and 2008 Server.

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