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December 14, 2010

Pegasystems revs cloud BPM

Adds dynamic case management, 24x7 services, and a supporting quote from Gartner

By Jason Stamper

Alan Trefler

Alan Trefler, founder and CEO, Pegasystems

Business process management (BPM) specialists Pegaystems said it has enhanced its cloud offering with dynamic case management, 24×7 support services and enhanced capabilities for integration to existing data centres.

The firm says unlike some rival cloud BPM technologies its software does not only allow process modelling in the cloud but also the ability to run BPM solutions on-demand. Pricing starts at $155 per user, per month.

"Our clients use us for demanding, mission critical applications in highly regulated industries, and they need to be sure that any cloud application they run meets the strictest of requirements," said Alan Trefler, Founder and CEO of Pegasystems. "Pega Cloud for BPM provides our clients with an unparalleled combination of security, performance and flexibility, enabling them to design, build and run business applications that deliver rapid time-to-value at a fraction of the costs of traditional deployments. This year alone, our customers and partners have already built more than 200 applications with Pega Cloud, while we delivered 100 percent service availability."

You can read a recent in-depth CBR interview with Alan Trefler, ‘From chess champ to BPM evangelist’, here.

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Pega Cloud is said to enable organizations to start small and grow with Pegasystems Build for Change technology in their departmental or enterprise BPM projects, "eliminating deployment concerns that often stall BPM projects".

Pega Cloud enables clients to move their solution from the cloud to an on-premise solution if they wish to do so, without locking them into only running their applications on the cloud, the firm said.

It promises a 99.95 percent service level agreement (SLA) while also meeting regulatory requirements, including the Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry and Data Security Standard (PCI DSS), and the European Data Privacy Directive.

"Nearly one out of five companies who are improving their business processes with BPM are using public or private cloud services to support at least one of their business processes," said Michele Cantara, research vice president at Gartner. "Adoption of BPM cloud technologies is growing. Companies that might not have considered cloud solutions a year ago are considering using BPMS as a service, when the cloud service provider is able to ensure security, address country-level data location regulations, offer true pay-as-you-go pricing, integration with core on-premise systems, and on-premise and cloud deployment options. Process simplification and the move to shared service centres is fuelling demand for BPMS cloud-enabled platforms to support private cloud deployments."

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