View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
  2. Networks
February 28, 2013

Oracle releases RightNow Cloud Service

Oracle RightNow Cloud Service is cross channel service which claimed to ensure rapid delivery with easy maintenance

By CBR Staff Writer

Oracle has released the Oracle RightNow Cloud Service to automate the management and deployment of complex business policies required to support customers.

The company claimed that the application allows users to solve customer issues supported by complicated business rules by managing policies and updates.

The new application will allow businesses to solve customer inquiries accurately in real time with up-to-date and contextually relevant information across devices.

Oracle group vice president for Products, David Vap, said that with the Oracle RightNow Cloud Service, organisations can respond to customer needs and fast-changing business policies.

"Whether public or private sector, Policy Automation within Oracle RightNow Cloud Service helps organizations more easily support their policy strategies by simplifying policy creation, maintenance, auditing and self-service access," Vap said.

"These capabilities help to reduce operational costs while at the same time providing a consistent, transparent experience for the customer."


Content from our partners
Scan and deliver
GenAI cybersecurity: "A super-human analyst, with a brain the size of a planet."
Cloud, AI, and cyber security – highlights from DTX Manchester

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.