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Online banking deemed unsafe by majority of Brits

Many feel vulnerable making financial transactions online.

By CBR Staff Writer

Brits find online banking to be unsafe, which has led to more than 46% of internet users choosing traditional methods of over the counter banking.

However, most of the consumers surveyed opted for online transactions, despite 49% claiming that they felt vulnerable making financial transactions online.

54% claimed that making payments offline was much safer than online payment system.

The results were found during a survey conducted by Kaspersky Lab and B2B International, which also found that 79% of the respondents use desktops or laptops for online payments, 52% use tablets and 45%use smartphones.

Kaspersky highlighted that criminals mostly access online bank accounts by posing as the account owner.

Hackers get the banking account credentials through banking Trojans that hack information when users log on to their bank’s legitimate pages or by inserting phishing pages to collect information.

Kaspersky Lab UK&I general manager Kirill Slavin said: "Both banks and consumers need to be aware that if customers prefer in-branch banking, purely from fear of falling victim to Internet fraud, it will hinder the implementation of online and mobile payment systems.

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"This means banks will need to invest more of their resources in low margin branches as an alternative. Meanwhile, the banks who have embraced online and mobile payments may have a persistent security concern as they could be putting their money and reputation at unnecessary risk otherwise.

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