According to Integrated Media Management (IMM), Michigan-based First Community Federal Credit Union (First Community FCU) has implemented the company’s products to eliminate courier costs, reduce back office time and increase teller productivity.
IMM said that its Check 21 Teller Item Capture (TIC) is interfaced with the core processor and eliminates manually entering the data from deposited checks into the core system. A cash letter is created from the scanned checks and is electronically sent to a corporate credit union, the Fed or other endpoint. A 128-bit encrypted, indexed PDF is created for storage and includes the receipt, scanned checks IDs and other scanned items.
To complement TIC, the credit union has also decided to implement TotaleAtlas, a document preparation engine that electronically captures signatures in-branch and creates a secure and non-editable PDF of the document with the signature embedded; TotaleChecks, a server-based software product that prints online and batch institution official checks on blank security stock paper; and TotaleReceipts, which eliminates the need for pre-printed paper receipts by automating the output of teller transaction receipts, said IMM. Both TotaleChecks and TotaleReceipts also create a secure and non-editable PDF of the transaction.
Jeff Cassada, branch operations manager for First Community FCU, said: IMM’s TIC solution was fully encompassing of what First Community needed to be on the forefront of technology and superior member service.
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