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IBM signs new services agreement with Federal Employment Agency of Germany

FileNet P8 ECM to provide a unified content, process and compliance environment to manage documents and control workflows

By CBR Staff Writer

IBM has signed a new services agreement with Germany’s Federal Employment Agency to help the agency file, distribute, process and manage documents electronically.

Under terms of the agreement, IBM Global Business Services will implement IBM’s FileNetP8 enterprise content management platform in which a customized user interface will be developed for the Federal Employment Agency (BA).

The project, stated to take up two years, is a part of the e-government strategy pursued by the BA with a view to further improving its performance.

According to IBM, the system is based on its FileNet P8 enterprise content management platform. The platform provides a unified content, process and compliance environment for managing documents and controlling workflows. It features uniform, standardized interfaces for all specialized IT applications and thereby provides the technical and organizational link for digital document management and processing.

Rainer Wrobel, project leader at Federal Employment Agency, said: With the e-file system we aim to achieve several objectives simultaneously – to reduce our processing times significantly to the benefit of our customers, to boost overall system transparency, and thereby to make the BA generally more efficient.

Axel Bindewalt, industry leader for social security at IBM Global Business Services Germany, said: This agreement builds on IBM’s long-term work with the Federal Employment Agency and will help them develop smarter ways of managing information. IBM works with public sector clients worldwide and its deep knowledge in the amount of data involved in agencies like the BA, has enabled us to develop and implement smarter solutions that save time, reduce costs and increase productivity.

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