IBM has partnered with the American Well, the creator of Online Care system, to provide embed security for American Well’s Online Care system and safeguard patient information that is collected and exchanged as part of live Online Care consultations with healthcare providers.
Under the partnership, IBM will help American Well integrate its professional security services and skills into their application development process to create secure applications for the company’s telehealth system from the start.
In addition, IBM will also assist American Well in developing secure, customised versions of its Online Care application for each client.
IBM said that American Well partners with major health plans, delivery networks and pharmacy chains to enable Online Care services that allow patients to connect live and on-demand with primary care and specialty physicians, and other clinicians, whenever they have a health need, from their homes or workplaces.
American Well hosting vice president Jason Medeiros said through their partnership with IBM, their clients have the assurance and required confidence that their patient information is secure amidst an ever-changing threat landscape.