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January 6, 2014

Evernote promises to focus on fixing vulnerabilities after user complaints

A series of faults had been listed including losing sound recordings.

By CBR Staff Writer

Evernote has confirmed plans to focus on fixing all the reported vulnerabilities rather than incorporating new features to its software in the wake of complaints about its record-keeping applications.

The latest move comes after a post by a US tech journalist was written on how ‘frustrating’ Evernote has turned out to be in terms of stability.

The company’s recently launched app for Apple’s iOS 7, which the company has acknowledged is particularly ‘frustrating’ after vulnerabilities, had ‘disproportionally hit longer-term customers’.

However, Evernote CEO Phil Libin also agreed that the recent report by Jason Kincaid was right, and promised to fix the software.

"I got the wrong sort of birthday present yesterday: a sincerely-written post by Jason Kincaid lamenting a perceived decline in the quality of Evernote software over the past few months," Libin said.

"I could quibble with the specifics, but reading Jason’s article was a painful and frustrating experience because, in the big picture, he’s right.

"We’re going to fix this."

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Evernote lets its consumers record and tag notes, photos, sounds, web pages and other content, which can also be searched and viewed through several apps that run on PCs, phones and tablets plus via the firm’s website.

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