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July 5, 2009

eSymmetrix introduces new application error monitoring system

Aims to streamline .NET testing and allow SMBs to create customer experience improvement programme (CEIP)

By CBR Staff Writer

eSymmetrix, a developer of business and scientific software for the Microsoft platform, has released its application error and usage monitoring system. The company said that its new software product support tool Gibraltar will help reduce the cost of testing and supporting .NET applications.

The software reportedly includes a data collection agent for .NET desktop or web applications. Collected data is analysed with a desktop application that provides graphing, reporting and analysis capabilities.

Jay Cincotta, president and founder of eSymmetrix, said: We’re trying to make life easier for other .NET developers who are committed to delighting their customers, but lack the analytics needed to fully align their development priorities with their user’s experiences.”

According to the company, Gibraltar provides the infrastructure required to create customer experience improvement programs (CEIP) for small- and mid-size companies.

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The company said that Gibraltar is a tool for .NET logging, which also records errors, system events, trace messages, configuration details, system performance metrics and application-specific custom metrics. It transmits information to the software team, indexes it, aggregates it and provides tools for the team to explore patterns across multiple users as well as drill down to analyse individual sessions.

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