An engagement tool to help IT cope with multiple end user entry points and data locations and the associated vendors has been launched by Dimension Data.

For the supplier the term ‘End-user computing’ is defined as the integrated management and the secure delivery of application services to any user endpoint, smart phone, tablet, laptop, desktop and in the future, even machines.

The End-user Computing Development Model (EUCDM) offers clarity on what will impact ICT operations and where to begin implementation the firm said.

"Our experts have invested hundreds of hours developing this tool to help organisations understand their current end-user computing maturity (their ‘as-is’ state) as well as their future need (their ‘to-be’ state), and identify the gap between the two, which ultimately determines their solution roadmap," said Nadeem Ahmad, Dimension Data’s Global Technology Director.

"Gone are the days when end-user computing was about managing a laptop or desktop. Employees are using two, three and even four computing devices with different capabilities, models, shapes, sizes, operating systems, and security models, organisations are coming under pressure to change their approach to end-user computing.

"While the emergence of end-user computing in organisations is in the early stages of adoption, we’re seeing a shift in the enterprise from desktop computing to users demanding access to applications and data from any location and on any device."