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November 22, 2009

CSC signs cloud computing agreement with Royal Mail

To provide Royal Mail's employees with access to new IT services using Microsoft's BPOS

By CBR Staff Writer

CSC has signed an agreement with UK’s Royal Mail Group to provide cloud computing IT services, expanding its current contract signed in 2003 to maintain its desktop computers and manage and develop its servers, mainframes and IT processes.

Under terms of the contract, CSC will provide Royal Mail Group’s 30,000 employees with access to new IT services using Microsoft’s Business Productivity Online Suite (BPOS), part of Microsoft Online Services. CSC will also provide first line helpdesk support.

According to CSC, its cloud services are designed to help businesses securely adopt cloud computing offerings, allowing them to reduce the costs of managing and maintaining business systems while giving them access to the latest Microsoft Online Services including Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft Office Communications Online and Microsoft Office Live Meeting.

Carol Olney, head of technology service delivery at Royal Mail Group, said: This deal forms part of Royal Mail’s drive to invest in new technology to improve efficiency and customer service. The Microsoft suite will give people across Royal Mail Group the tools they need to do their jobs more effectively, enabling our business units to collaborate with each other, partners and other external organisations more freely, easily and securely while securing cost savings.

Kevin Brown, vice president and chief operating officer of CSC in the UK, said: We are pleased to expand our relationship with Royal Mail Group and deliver the benefits of cloud services. Working collaboratively with Microsoft, we look forward to helping Royal Mail Group lower operational costs and providing more flexibility in the management of its IT systems.

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