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April 26, 2009

Cisco announces enhancements to WebEx collaborative applications

Intelligent routing to provide global backup for data, audio and video for collaborative applications

By CBR Staff Writer

Cisco has unveiled a new software-as-a-service architecture and enhancements to its SaaS-based WebEx collaborative applications. The company is now extending the cloud into the enterprise network infrastructure through the WebEx Collaboration Cloud and the ASR 1000 Series Aggregation Services Routers.

Cisco said that the WebEx Collaboration Cloud for SaaS is a purpose-built network designed to deliver high-quality, highly secure and reliable collaborative experiences within and between companies. It utilizes intelligent routing based on location, bandwidth and availability to provide global load balancing, and global backup for data, audio and video for collaborative applications including conferencing, instant messaging and team spaces, added Cisco.

Upgrades to CiscoWebEx Meeting Center, WebEx Training Center, WebEx Event Center and WebEx Support Center are delivered through the WebEx Collaboration Cloud. The applications are reported to support new features for e-training, virtual events, and remote support as well as an enhanced user experience, expanded device support and expanded global reach.

According to Cisco, the WebEx Node for ASR 1000 allows the edge router to act as a point of presence within an enterprise network for meeting attendees on that network. This reduces bandwidth requirements, enhances video and VoIP performance, while utilizing the global load balancing and availability features of the WebEx Collaboration Cloud to help ensure optimal performance for customers within the enterprise network.

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