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Technology / Software

AT&T, TeleNav expand GPS-enabled tracking services

AT&T and TeleNav, a provider of wireless location-based services, have announced the expansion of TeleNav Track from AT&T, a GPS-enabled mobile resource management (MRM) service for mobile business customers.

AT&T said that it will now offer TeleNav Track LITE to help businesses enhance their field service, delivery or sales operations through real-time visibility of employee locations.

Track LITE from AT&T is a new tracking service that is expected to provide real-time visibility of field employee locations to enhance dispatch operations and customer service. It is a web-based MRM service that, the company claims, does not require software or GPS on the mobile device.

AT&T said that the new tracking service works on its wireless network running on the AT&T mobile devices, laptop cards and wireless equipped notebooks. The service is expected to be available at the end of July.

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The company claims that with the new tracking service, business managers could monitor their mobile workforce and resources, with the ability to identify their current location on a map, even when inside buildings. The tracking feature is always on and cannot be disabled on the device, providing companies with a view into the location of all mobile resources.

This article is from the CBROnline archive: some formatting and images may not be present.

CBR Staff Writer

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