View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
  2. Software
December 4, 2014

Are SAP users afraid of updates?

IT teams fear running updates will invite issues that disrupt business.

By CBR Staff Writer

40% of organisations using SAP are reluctant to run software updates, fearing it might disrupt business.

The global survey, conducted by Original Software on IT professionals running SAP applications, found that more than a quarter of updates exceed budget by 25%, while one third of update projects overrun by five months.

The study also found that testing and validation was the most burdensome in terms of man days.

The challenges faced during testing and validation are quality/quantity of test scripts, availability of SAP users and communication among members of the update team.

Original Software CEO Colin Armitage said, "The reason many IT teams are afraid of frequent SAP updates is not only the amount of time, effort and money necessary for testing and validating updates, but the risk of disruption to business operations."

"For example, the last thing a company needs is to suddenly become incapable of collecting debts, which, sadly, is a scenario we have seen when companies have sub-standard testing processes."

The online survey was conducted for a period of 60 days during the second quarter of 2014, among IT professionals involved in software testing and quality assurance at large and small companies.

Content from our partners
Rethinking cloud: challenging assumptions, learning lessons
DTX Manchester welcomes leading tech talent from across the region and beyond
The hidden complexities of deploying AI in your business

The survey sampled responses from 15 countries, with more than half coming from the US and a fifth coming from the UK.

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU