Online Resources, a provider of online financial services, has announced that Apple Bank for Savings has signed a multi-year agreement with its community bank and credit union services unit for its full service suite of online banking and bill payment services.
In the fourth quarter, Apple Bank is expected to convert its online services to Online Resources’s Unite financial services suite, which includes internet banking, integrated bill payment, personal financial management, expedited payments and several self-service features.
Each of these integrated services is backed by consumer marketing, end-to-end security, and customer care for a seamless consumer experience, according to Online Resources.
According to Online Resources, the bank also chose to implement account opening, which enables prospective customers to apply for new accounts online. This service accelerates credit and identity verification and introduces a host of up-selling and cross-selling opportunities.
Tony Pietrantuono, senior vice president of Apple Bank, said: We chose to consolidate to one platform because it provides our customers a superior online experience, and provides us a single point of accountability for our internet channel. With decades of integration experience, flexibility and scale, we believe Online Resources is suited to meet Apple Bank’s technology, operating and marketing needs.
