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December 8, 2010

Absolute Software’s Computrace now includes Remote File Retrieval

Computrace can survive operating system re-installations, as well as hard-drive reformats

By CBR Staff Writer

Absolute Software, a provider of firmware-based, patented, computer theft recovery, data protection and secure computer lifecycle management offering, has said that its SaaS computer tracking offering Computrace now includes Remote File Retrieval.

The new data leakage prevention (DLP) feature enables IT administrators to use the Computrace cloud to identify and retrieve sensitive company files that are exposed on end point devices.

This can be done to mitigate the risk of data loss, or as an emergency response action on missing or stolen devices prior to remotely wiping the hard drive for complete corporate data security.

The Remote File Retrieval feature can be easily initiated by Computrace users 24 hrs a day, 7 days a week via their online customer centre portal. Once a file is selected for remote retrieval, the file is unobtrusively downloaded to the secure Absolute Monitoring Center where it can be accessed by authorised staff.

Computrace can survive operating system re-installations, as well as hard-drive reformats, replacements and re-imaging, enabling to ensure that the service is there when you need it most.

If a computer is reported stolen, the Absolute Theft Recovery Team works on behalf of the users to gather evidence from the computer to identify the thief’s location, and then works with local police to get the computer back, the company claims.

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User can also remotely delete data to help keep it out of the hands of unauthorised users – a reliable contingency in case other data protection offering fails. Computrace can be activated by users when they install a license ranging from 1-3 years.

Absolute Software chief operating officer Rob Chase said Computrace could track and secure computers via the cloud, even when they are outside the corporate network.

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