Soffront Software has released a new version of CRM, which offers unicode multi-language support, and an enhanced document library that allows users to centrally manage documents.
The company said that the Soffront CRM version 9.0 new administration features. The CRM adoption dashboard reports CRM usage and provides directions for executives to measure return on investment.
In addition, the company also enhanced automation capabilities with CRM automation rules. It lowers cost by eliminating the need for customisation and increases productivity by automating day-to-day functions. Improved sales automation includes a faster calendar and an activity feature, enhanced marketing automation features increase flexibility and improve ROI tracking, the company claims.
Manu das, president and founder of Soffront, said: “Improving productivity is always important; during an economic slowdown, it’s vital. Since 1992, Soffront has provided a robust, easy to use, flexible CRM solution to businesses. Soffront CRM version 9.0 continues to build on that tradition delivering robust enterprise CRM software that improves productivity through efficiency and automation.”