View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
January 25, 2012

Social, big data and consumerisation to have major impact on European software industry in 2012: Report

New versions of salesforce automation and customer service applications will feature new social capabilities, says IDC

By CBR Staff Writer

Social, big data and consumerisation of IT will all have an impact on the European software industry, which is expected to witness a growth of 3.1% in 2012, according to International Data Corporation (IDC) predictions for the European software industry.

IDC European Enterprise Applications program manager Bo Lykkegaard said new versions of salesforce automation and customer service applications will feature new social capabilities such as discussion forums, activity streams, follow or subscribe capability, external feeds, alerts, and so on.

"Other enterprise applications, such as business analytics and human capital management applications will be quick to follow but CRM will lead the way," said Lykkegaard.

Other predictions for the European software industry in year 2012, according to the intelligence firm further predictions for 2012 include: transformation of the software: services ratio; third-party buy-in will be crucial to the success of app stores; the earliest European adopters will implement context-aware systems; Microsoft finally gains traction with Azure (but mostly in midmarket); many organisations will adopt multiple hypervisors within their virtualised infrastructure; enterprise architecture projects repositioned on CIOs’ agendas in 2012; and the IT security industry outgrows its niche status as deployment of third-platform technologies and increasing cyberthreats escalate risks.

Content from our partners
Scan and deliver
GenAI cybersecurity: "A super-human analyst, with a brain the size of a planet."
Cloud, AI, and cyber security – highlights from DTX Manchester

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.