Chordiant Software, a supplier of operational business process solutions, says SNS Reaal Group will use the solution to develop, deploy and monitor highly effective customer strategies across the different channels.

The software vendor claims Chordiant Decision Management suite will allow SNS Reaal Group to make better assessments of the risks involved in credit applications, allow it to automate the application process, and ensure the company complies with Basel II regulations.

Rein Wispelweij, SNS Reaal Group, said, Being able to make accurate credit risk assessments faster than the competition is crucial in our line of business. Recent projects have shown that the Chordiant Decision Management suite adds considerable value to our business processes. Furthermore, over the last year it had already proven to be very flexible and stable, obviously a prerequisite to being part of our core activities.