Siemens AG’s and IBM’s Rolm Co in Norwalk, Connecticut joint venture has enhanced the 9750 Business Communication System PABX to improve performance by up to 150%: the increase in 9750 functions can result in an 87% increase in the number of voice telephone lines on the 9751 Models 40 and 50, to 3,750 from 2,000; a 122% increase on Models 40, 50 and each node of the Model 70 in the number of lines for agents using IBM’s CallPath, to 400 from 180; a 136% increase in busy-hour call-handling capacity on the Models 40 and 50 and on each node of the Model 70, to 26,000 from 11,000; and a 150% increase on the Models 40, 50 and on each node of the 70 in the number of Automatic Call Distribution lines, to 500.
