The software is suited to a claims environment, and adds support for typical catastrophe processes such as moving additional appraisers into the effected geography.
ServicePower says its product reduces operating costs, increases appraiser productivity, offers better method-of-inspection choices, and provides a more responsive service to customers by optimizing routes and schedules.
Additional features include wireless dispatch and assignment of claims, access to GPS-derived, turn-by-turn driving directions, and the ability to provide wireless status updates from the field so that work schedules can be optimized ‘on the fly.’
Insurance Edition applies to both auto and property claims processing environments.