View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
December 14, 2008updated 06 Sep 2016 2:22pm

Serco acquires Indian BPO business

The UK-based company plans to launch its brand in India through InfoVision's acquisition

By CBR Staff Writer

The Serco Group, a UK-based services company, has announced that it is entering the fast-growing domestic Indian business process outsourcing market through the acquisition of a majority shareholding in the InfoVision Group.

Serco said that the acquisition is expected to establish the company in this market, enable further development of InfoVision’s business process outsourcing (BPO) business, and broaden Serco’s existing customer offering. Through InfoVision, Serco is also expected to launch its brand in India, both in the BPO sector, and, as the market develops, as a provider of services to the public.

Serco has acquired a 60% shareholding in InfoVision from its founders, Aditya and Malina Gupta, for GBP13.3m in cash, valuing the company, including its outstanding net debt of around GBP5.1m, at approximately GBP27.2m.

Christopher Hyman, CEO of Serco, said: India is a substantial, fast-growing economy and our market entry promises excellent opportunities. InfoVision is a leading company in the Indian BPO market and we share a similar, strong culture based on assured delivery, building long-term customer relationships and organic growth. The Indian domestic markets are growing very fast and over the longer term this acquisition positions us very well to provide broader services to the public.

Content from our partners
Green for go: Transforming trade in the UK
Manufacturers are switching to personalised customer experience amid fierce competition
How many ends in end-to-end service orchestration?

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU