The new system includes Micros e7 point-of-sale (POS) running on Micros workstation five touch-screen terminals at the shop level, and Micros enterprise management solution (EMS) at the corporate level for enterprise-wide menu maintenance. Corporate and franchise locations will also implement the Micros iCare gift card and loyalty solution to work with the Saxbys Coffee Go Card, as well as the mymicros.net business intelligence, said Micros Systems.

Micros e7 provides Saxbys Coffee worldwide with POS functionality and with features such as the Micros workstation five touch-screen terminal, which runs on Windows CE .NET, offering a lower total cost of ownership over traditional PC workstations. Additionally, the menus at all Saxbys locations will be controlled by Micros EMS, allowing the Saxbys corporate team to ensure brand and menu consistency throughout the Saxbys franchise system, added Micros Systems.

Nick Bayer, president and CEO of Saxbys Coffee Worldwide, said: A consistent, efficient enterprise management solution is critical for the Saxbys franchise system. Our ability to capture sales information and manage our menu across the brand is fundamental to building value and growing our customer base. Micros EMS now provides us with the power to manage menus across the country, saving our system money in the process; this is a solution that serves both the company and our franchise partners equally well.