Royalblue Group Plc, the Woking, UK-based company has bought Utopia Technology Partners Inc for an undisclosed sum in a major expansion of its helpdesk operation in the US. The addition of Utopia, based at Larkspur, California, increases Royalblue’s customer base to over 1,500 and builds its presence in the US, which is currently based on the east coast. WhileRroyalblue says it will incorporate ‘key elements’ of Utopia’s software into its HelpDesk for Windows product, it is currently working on a way for Utopia’s customers to move onto its own software. The transaction is expected to close before the end of June. Royalblue, a supplier of financial, help desk and CTI software, recorded a 76.8% growth in revenue to 20.6m pounds in the year to December 31. The group’s Helpdesk software division increased revenues by 65% to 6.8m pounds and signed a deal with Intel Corp to integrate Helpdesk within Intel’s LANDesk suite (CI No 3,349).
