These two new enhancements allow parts department personnel to retrieve important GM Parts information directly from the dealership management systems (DMS) screens, eliminating the need to toggle between separate DMS and GM Parts Workbench screens.
According to Reynolds, GM Parts Availability and Parts Information integration can help dealers to increase the productivity of parts personnel by reducing time spent switching between applications, to help ensure part number accuracy by providing the most current information from GM Parts, and to help reduce the time service technicians wait for parts requests to be fulfilled.
Cathy Orrico, vice president of OEM solutions for Reynolds, said: The GM Parts Availability and Parts Information integration software is another example of how increased manufacturer integration with our systems can help General Motors (GM) dealerships improve the accuracy and productivity of their parts department employees, which, in turn, can improve the overall profitability of their dealership operations.
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