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April 10, 2011

Primary Integration Solutions launches SOS program

Comprehensive program helps owners, operators and managers of mission critical facilities achieve long-term reliability, systems availability and energy efficiency

By CBR Staff Writer

Primary Integration Solutions, a provider of fully integrated, comprehensive professional services for data centres, telecommunications switch sites, call centres, and command and control centres, has launched Sustainable Operations Services (SOS).

The new SOS is a comprehensive program that helps owners, operators and managers of mission critical facilities achieve long-term reliability, systems availability and energy efficiency.

The SOS program is intended to ensure long-term data centre uptime as defined under the Uptime Institute’s new Operational Sustainability Standard for Data Centre Operations and in accordance with the organisation’s Tier Classification System.

Through SOS program, PI will evaluate the operations, maintenance, testing and training required to achieve the data centre mission and its specific service level agreements (SLAs) and will implement corrective actions to achieve optimum results.

In addition, the SOS will create prioritised behaviors that manage the risks associated with data centre operators doing their job within critical facilities, where unscheduled down time cannot be tolerated.

Primary Integration president Kelly Decker said their Sustainable Operations Services provide offerings to the increasingly complex operations, maintenance, and energy efficiency needs of mission critical facilities.

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"The services are designed to guide critical facilities operators in the development of a program that provides operating guidelines, mitigates the risks involved with human error, and supports ongoing daily operations," Decker said.

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