By utilizing the Precyse Performance Benchmark, hospitals can identify areas of strength and weakness by measuring performance in the key areas of discharged not final billed, record processing turnaround time (TAT), transcription turnaround time and delinquent record frequency. HIM departments are also given clear direction on how to improve performance through the use of education, training and process improvements.

Rob Healy, president of Precyse Solutions, said: At Precyse Solutions, we are concerned about reducing costs and increasing the efficiency and operational effectiveness of HIM departments. Until now there has not been a dashboard of key performance indicators that healthcare institutions can use as a guideline to measure their own HIM performance.

Our intention is to establish that standard, help HIM departments measure their performance, and identify their strengths and areas of needed improvement against the benchmark standard. Precyse can then assist HIM departments by providing best practices and innovative technologies targeted at the areas needing improvement in order to enable peak performance.