Unified communications (UC) firm Polycom has introduced new suite of open APIs that facilitate the development of custom applications and extend the value of the Polycom RealPresence Platform.

The independent software vendors (ISVs), channel partners, customers and service providers are now provided with open APIs and software development kits (SDKs) to test, create and deliver new software applications that integrate with the RealPresence Platform and provide added value to a video collaboration environment.

Polycom’s new suite of APIs will allow developers within organisations to design applications to integrate with Polycom RealPresence video applications such as provisioning, scheduling, conference management, billing and resource reporting.

The new APIs will enable ISVs and enterprise customers to create and/or test custom applications in a "digital sandbox" and participate in various industry discussion forums with other developers.

The company has also introduced new enhancements to its UC software platform including the new Polycom RealPresence Resource Manager and support for Acme Packet Net-Net session border controllers.

Polycom RealPresence Resource Manager is a new scheduling, management and provisioning application that increases the scalability of the platform to allow a single RealPresence Resource Manager to support up to 10,000 devices including room and immersive systems, tablets, smartphones, laptops and executive video desktops.

RealPresence Resource Manager also helps IT administrators to manage their organisation’s video collaboration network, including provisioning new devices to the network and monitoring video collaboration usage across the organisation. It also schedules and manages video collaboration calls.

Polycom has achieved full interoperability with Acme Packet Net-Net session border controllers, which enables organisations to extend video collaboration to mobile devices and provides secure connectivity across network boundaries, without users worrying about the complexities of firewall traversal or networking configurations.

Polycom Products and Services president Sudhakar Ramakrishna said,"Our new suite of APIs for the RealPresence Platform will provide this integration and give customers greater flexibility to innovate as they further build out their video collaboration networks to drive significant business value."