PolarSentinal for RealSystem Server for PATROL allows streaming media providers to enable substantially increased uptime and become more proactive with availability and performance issues, said Pete DiStefano, vice president and general manager, PATROL Infrastructure Solutions for BMC Software. Real time monitoring, early notification and automated responses to performance bottlenecks will be the competitive differentiator one needs in the streaming media market.

Using the solution, administrators have the ability to create graphs and reports to display real-time and historical data about: the number of clients connected to RealSystem Servers, resources in use, which files are being streamed, who is visiting the site and the duration of their visit; what clips were watched and whether the clips were watched to completion. Feedback from the PolarSentinal for RealSystem Server for PATROL can be used to respond to customer demand, manage content and change the RealSystem Server configuration remotely, and make more informed business decisions.

RealSystem Servers are built on RealSystem iQ, the media delivery architecture that delivers high quality RealAudio and RealVideo from any platform to any device. The PolarSentinal for RealSystem Server for PATROL is sold exclusively through BMC Software’s Professional Services MarketZone program and Polarsoft Limited the BMC Software Business Partner who provides maintenance and support for the product. For years, Polarsoft has been providing PATROL solutions for the most demanding Fortune 1000 customers, said Bill Ridlehuber, manager ISV programs, BMC Software. They were a logical choice to provide our customers with the mission-critical support needed in the competitive streaming media market.

We designed RealSystem iQ to deliver digital media in the most reliable way possible. As widespread adoption of our RealSystem technology continues, the demand for applications that provide administrators the ability to manage availability, performance and recovery across the entire enterprise has also accelerated, said Kevin Foreman, general manager, Developer and Partner Relations, RealNetworks, Inc, We encourage all our customers to evaluate Polarsoft’s latest systems management solution.

Generally available today, PolarSentinal for RealSystem Server for PATROL has been awarded the designation of BMC Software Certified MarketZone Product, the highest certification distinction possible from BMC Software. The solution runs on Windows, Solaris, AIX, and HP-UX platforms. With optional PATROL Integration products from BMC Software, administrators can use the product with other popular monitoring consoles like Tivoli, CA Unicenter TNG, or HP OpenView.

SOURCE: COMPANY PRESS RELEASE