Through the planned alliances Pleasanton, California-based PeopleSoft will publish application programming interfaces that will enable systems management and monitoring specialists to manage both systems and its enterprise application through a single console.
As well as CA, IBM and HP, PeopleSoft also plans to share its APIs with Quest Software Inc, Segue Software Inc, and Veritas Software Corp, enabling them to integrate their products with PeopleSoft’s Performance Monitor, Server Administrator Workbench and Environment Management Framework products.
Traditionally customers are in the dark when it comes to identifying problems and troubleshooting within enterprise applications, said PeopleSoft’s chief technology officer, Rick Bergquist. By partnering with these industry leaders PeopleSoft will provide a new level of visibility into applications and the entire IT infrastructure.
The extent to which customers are in the dark was revealed by a recent survey by Forrester Consulting, which showed that 67% of 430 senior IT executives from large US and European companies did not know that end users had a problem with the performance of their applications until a help desk call was made.
In the last five years this number has started to steadily increase, Forrester’s principle analyst, Thomas Mendel, told ComputerWire. The key reason we believe this is happening is the globalization of the application landscape, such as everyone in the company using one collaborative tool or global reporting system.
According to Chris Boorman, European marketing director for Veritas, one of PeopleSoft’s new allies, this situation is caused by the complexity of IT in delivering a service to the business.
Every organization now relies on application to run their business and these applications are now extremely complicated, he said. Having an application is all well and good but having an application that’s not running at core performance is not good enough.
This article is based on material originally published by ComputerWire
