Athenahealth’s practice management service, athenaCollector, is a physician revenue cycle management offering that integrates internet-based practice management software, continually updated payer knowledge, and back-office processing specialists into a single service.

In combination with its practice management software functionality, Athenahealth has built in a proprietary knowledge-base of national payer reimbursement process rules, athenaRules, which is designed to enforce physician office workflow requirements, and is continually updated with payer-specific coding and documentation information.