Through this strategic alliance, Avanade and Onyx will offer end-to-end CRM solutions which provide the scalability and reliability that today’s customers demand, while maintaining the flexibility to support future pervasive computing paradigms.

Onyx was a natural choice for partnership, because its products offer significant functionality, performance, and scalability on the Microsoft platform, and Avanade is committed to delivering value to customers using Microsoft technology, said Avanade CEO Mitch Hill. Avanade’s technology integration expertise complements Onyx’s understanding of the business variables inherent in complex integrations. Together, we will deliver solutions to our customers with the speed and strategy necessary to drive success.

Already proven through customer engagements, the partnership enhances the momentum of Onyx’s commitment with Microsoft to offer CRM solutions on Windows 2000 and .NET Enterprise Servers, including SQL Server 2000 database. With Avanade, Onyx can rapidly deploy its scalable CRM products to enterprise-class organizations that base their systems on Microsoft solutions.

We’re excited by the potential of Avanade and Onyx to speed the adoption and success of industry-specific, enterprise-class CRM solutions on Microsoft .NET Enterprise Servers, said Ian Rogoff, vice president, Worldwide Partner Group, Microsoft. Uniting the expertise of Avanade and Onyx will help businesses worldwide quickly deploy strategic solutions that bring a new level of agility and significantly improve customer relationships.

For our large customers with complex enterprise CRM requirements, Avanade provides the technical expertise necessary to achieve maximum return on investment, said Brent Frei, CEO of Onyx. By combining Avanade’s strengths as an integrator with our own go-to-market strategies and technology, we can help our clients accelerate revenue and build enduring business value across the enterprise.

Together, the two companies intend to:

Provide customers with the advanced mainframe-class enterprise capabilities of the Onyx Enterprise 2001 CRM application by supporting the broad range of Microsoft Windows 2000 Servers.

Assist customers in multi-national, multi-language CRM system rollouts.

Provide integration of Onyx’s CRM products with third-party applications, including enterprise resource planning, billing, e-commerce and legacy transaction systems, via Microsoft’s BizTalk Server.

Enable wireless access to critical Onyx CRM functionality for mobile workforces.

Deliver support for the Microsoft Windows XP Smart Tag initiative.

SOURCE: COMPANY PRESS RELEASE