Odyssey Software, a provider of enterprise-class mobile device management (MDM) products, has introduced new Athena for BlackBerry Enterprise Server.
The new Athena for BlackBerry Enterprise Server is an add-on for BlackBerry Enterprise Server 5.0 and BlackBerry Enterprise Server Express 5.0.
The product provides interactive support tools that can be used to assist users, or identify and resolve issues, on BlackBerry 4.3 and newer smartphones directly from the BlackBerry Enterprise Server or BlackBerry Enterprise Server Express console.
Odyssey said Athena is designed to integrate seamlessly into the BlackBerry Enterprise Server console, enabling administrators to perform interactive support functions with BlackBerry smartphones.
The Athena also provides organisations with interactive support capabilities for BlackBerry smartphones.
Athena supports touch-enabled smartphones including: the BlackBerry Storm, BlackBerry Storm 2 and the new BlackBerry Torch running the BlackBerry 6 OS.
Odyssey Software CEO Mark Gentile said with an estimated 269.6 million smartphones shipped in 2010, the company has continued to produce mobile device management products that provide a comprehensive suite of interactive support tools that help ensure an efficient and productive workforce.
