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July 25, 1988

OCTEL COMMUNICATIONS EXTENDS ITS VOICE PROCESSING FEATURE TO IBM, AT&T PABXs

By CBR Staff Writer

Milpitas, California-based Octel Communications Corp, supplier of the Aspen voice processing system products, has announced their integration with the new IBM 9751 PABX and AT&T’s System 85 PABX. Compatability with both suppliers’ switches is achieved by implementing Octel’s proprietary PABX integration device on the four Aspen products. The Aspen – it stands for Automated Speech Exchange Network – product line ranges from a four-port system for up to 75 users to a 72-port system for up to 7,500 users. The systems provide voice messaging, automated attendant, call processing, audiotex and networking capabilities. We plan to continue developing integrations with new products as they come on the market, promises Mike West, executive vice president of the company. The company explains that full integration between a voice processing system and a PABX or Centrex system occurs when external and internal callers are forwarded to a personal greeting if the line is busy or if there is a ring with no answer; subscribers receive message-waiting notification through a light on their phone or other PABX/Centrex message-waiting feature; and if callers may choose to transfer out of the system for assistance from a real rather than an electronic person. The Octel equipment is now fully integrated with more than 20 PABX and public telephone exchanges, including IBM 9751 from its Rolm unit – the European version of the switch is 8750; the Rolm CBX 7000, 8000 and 9000; AT&T System 75, System 85 and Centrex 1AESS; and Northern Telecom SL-1, SL-100 and DMS-100.

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