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Technology / AI and automation

O2 roaming charges scrapped across Europe

O2 has announced that UK customer will be able to use their UK mobile plans, in 47 countries with no extra roaming charges.

The UK mobile provider’s decision to allow customers to use minutes, texts and data roaming abroad comes into effect on the 15th of June this year, the same date that the European Union’s policy of abolishing roaming charges begins.

It’s still unclear how the UK’s decision to leave the EU by 2019 will affect these new changes.

Google Cloud GDPRIn a statement O2 said: “O2 customers don’t need to do anything to take advantage of the changes. Instead, from Thursday 15 June they’ll simply be able to make and receive calls and texts to anyone in O2’s Europe Zone and use their data allowance too.”

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“If they need extra data while they’re abroad, O2 customers will be able to add a Bolt On just like they can at home – they’ll be able to use any leftover data when they return too.”

The move comes after EE announced that they would be doing the same last week, and Vodafone has been offering free roaming for over a month at this point.

However, Three UK is still the market leader in this department and has been offering fee-less roaming in 42 countries for several years now.

The full list of countries that customers will be able to take advantage of this offer in are: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, The Netherlands and Vatican City. Destinations outside the EU/EEA are also included – Guernsey, Isle of Man, Jersey, Monaco and Switzerland.

O2 will begin notifying customers of the change via text between now and the 15th of June.
This article is from the CBROnline archive: some formatting and images may not be present.