North Medical will implement the full TouchWorks electronic health record (EHR), including the web-based system’s personal health record, disease management and clinical trials capabilities.

TouchWorks provides patient-physician connectivity enabling patients to securely access their own online personal health record, schedule appointments, request prescription refills, and conduct secure, online consultations with their physician. TouchWorks also enables North Medical to locate subjects for clinical trials, and interface its database of patient records with its clinical trial management software.

TouchWorks improves the information available to our physicians, leading to better care, and solves many of the problems associated with paper records, said Susan Merola-McConn, executive VP of North Medical, PC, which serves more than 300,000 patients each year. To practice high quality, accessible healthcare, we wanted a complete system that would integrate the front end and back end of our practice, and Allscripts is the one.

The TouchWorks EHR and Practice Management system is built on a single intelligent platform with Microsoft SQL Server technology. The Practice Management system combines scheduling and financial management tools in a single package and incorporates features such as rule-based appointment scheduling, multi-resource and recurring appointment features, referral and eligibility indicators, and appointment and claims management.