The Norman Manley International Airport, which serves Kingston, Jamaica has selected Nortel for network enhancements that will enable new operating efficiencies between airport staff, airlines, customs and immigration groups, as well as improve customer service for airport customers.
This project is expected to support the Airport Authority of Jamaica’s drive to modernize the island’s two international airports, including the Norman Manley International Airport (NMIA).
Nortel has said that its unified communications system will enable new applications that increase productivity and generate cost efficiencies for airport operations.
The system is expected to enhance processes for travelers, such as airline reservations and passport control, as well as utilize VoIP and video-on-demand to deliver multimedia content to flight information monitors and airport lounges. The upgrades reportedly ensure a secure and reliable network.
According to Nortel, the new system will allow NMIA to run operations from one centralized network, eliminating the costs of building and maintaining separate systems for data, video and voice. The system will also be centrally managed, which enables NMIA to respond to operational issues.
Nortel said that the NMIA unified communications solution is based on its 8600 and 5520 ethernet switches.
