Under the agreement, NetSol will provide consultancy services in the areas of information security and quality engineering.
According to NetSol, the scope of the assignment includes identification, mapping and documentation of existing internal client processes, procedures, checklists and forms in order to help ensure alignment with the ISO’s IT security, quality and management standards 27001:2005, ISO 9001:2000 and ISO 20000.
NetSol will also assist in the identification of any procedural gaps and assist in bringing them into compliance with the relevant benchmark information security and quality engineering standards.
Besides the preparation of documentation, NetSol will also assist the client in the areas of document and records control, monitoring of business process metrics, service level agreements, continual business process improvement, corrective and preventive actions, internal auditing and grievance handling. NetSol will also conduct awareness training and oversee the effectiveness of the implemented processes.