Ness Technologies, a provider of IT services, has won a multi-year outsourcing contract from Israel’s Ministry of the Interior. The ILS15m contract includes an option to extend the contract for an additional three years.
Under the contract, Ness will operate and maintain the ministry’s software and hardware infrastructure, including the ministry’s Maor office management system and internet and intranet systems. It will also support future office management system that will replace Maor in 2011.
Maor is based on Lotus Notes and includes various modules such as document management, meeting room management, message management and digital signatures.
In addition, Ness’ unified reference and delivery (URD) centre, Israel’s helpdesk centre serving its outsourcing customers, will serve as the ministry’s helpdesk for approximately 850 internal users in 14 sites across Israel and more than 1,000 external users from local authorities who use the ministry’s internet services, the company said.
Effi Kotek, president of Ness Israel, said: Our track record and our position as a leading provider of IT services in the domestic Israeli market recently resulted in numerous new contracts, including this significant multi-year IT outsourcing contract with the Ministry of the Interior.
“We will work hard, using all our capabilities and resources, to contribute to the success of the Ministry of the Interior, for the benefit of the ministry’s employees and the citizens of Israel.