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January 26, 2010

NEC unveils new softphone

Allows users to share real-time information from PC or laptop

By CBR Staff Writer

NEC Corp of America (NEC), a provider and integrator of advanced communications, networking and IT offerings, has introduced a new softphone Univerge SP350, which runs as a PC application and shares real-time information from a personal computer or laptop and delvers voice through a USB-connected headset/handset.

According to NEC, the new softphone enables individuals who are away from their desks to handle calls as if they were in the office and interact via voice, audio, video or text just by logging onto their PC through a virtual private network (VPN) internet connection. It also provides Microsoft Office Outlook integration support for voice calling functions.

In addition, it facilitates drag and drop calling from a contact list, call history or directory applications like Microsoft Outlook, HTML pages or Microsoft Word documents.

When linked together across an NEC IP network, SP350 users can collaborate through applications such as audio/video conferencing, application sharing, file transfer, whiteboard and instant messaging. The call log feature enables the storage of information about outgoing/incoming calls, missed calls as well as recorded call files, the company said.

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Jay Krauser, general manager of sales support and engineering at NEC, said: “With the SP350, people can share real-time, high-quality information, whether they’re in the office or working remotely. Our new softphone is compact but versatile, has the same features as a desktop phone but with the addition of advanced multimedia applications and is designed to help employees be even more productive and efficient.”

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