Operating together, nHome Complete and Santrax Telephony say that they will enable home care agencies to maximize both efficiencies and revenue.
NDSI produces software to manage operations for home care agencies offering varied services, including Medicare, Medicaid, private duty, insurance, staffing and hospice. nHome Complete handles all aspects of agency operation, from scheduling to billing and payroll.
Sandata’s Santrax telephony system uses toll-free phone numbers, allowing field workers to call in and call out from a patient’s home and input a wide range of visit data necessary for billing and payroll processing. The data is automatically and electronically transferred to nHome Complete in virtual real-time, eliminating the need for any paper timesheets and activity logs.
This combination will save agencies a tremendous amount of work that was previously all done by hand and allow agencies to focus more of their resources on care, rather than paperwork, said Hank Hernly, president of NDSI Healthcare.
Santrax says that its system eliminates a massive amount of paperwork and associated paper management processes. It also provides verification that services were delivered as ordered. According to Mr Hernly, it can be disastrous for a patient when their caregiver doesn’t show up as planned. The Santrax No Show Report and No Show Alert will enable agencies to eliminate missed visits, generate maximum revenue, and ensure that the plan of care for each patient is followed.
