View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
January 31, 1989

NATIONAL WESTMINSTER BANK CONFIRMS BOARD NOD WILL BRING BIG BUSINESS TO LOGICA, IBM

By CBR Staff Writer

Pending formal board consent, the National Westminster Bank Plc has now confirmed that it will allocate UKP3,000m over the next five years to updating its systems and software programs (CI No 1,103). In addition to an unspecified hardware contract, a full scale conversion to DB2 appears to leave IBM the main beneficiary. A second large contract goes to Logica Plc, selected to help the bank rewrite its software. Access to the banks’ current systems is gained via account number; post-update, the number two British clearing bankintends to use customer name as its point of entry. Overall, NatWest believes that the new relational-based systems will emphasise the total service available to customers – an oblique reference to the pressure now applied to banks by the increasing range of services offered by high street building societies. If all goes to plan, the bank expects some 21,000 visual display units to have been installed in UK branches by the end of this year.

It claims that under test conditions, a sub-three second response time to 98% of standard enquiries has been recorded on the new equipment. Speeding up query procedures will also enable branch staff to spend more time helping the customer, a spokesman added. The update will also involve establishing a third computer centre at Stone in Staffordshire, while plans to establish a fourth centre are believed to be at an advanced stage. Existing computer centres are in London and Kegworth. Capital expenditure will cover UKP1,200m of the update costs, while the UKP1,800m balance, destined for new facilities, will be raised through revenue.

Content from our partners
DTX Manchester welcomes leading tech talent from across the region and beyond
The hidden complexities of deploying AI in your business
When it comes to AI, remember not every problem is a nail

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU