Mutual of Omaha has selected Fineos Claims to manage claims operations for its group employee benefits products, including disability, life, accidental death & dismemberment (AD&D), and waiver of premium.
As a result of its rapidly growing business lines, Mutual of Omaha has been investigating ways to handle the expected increase in claims volume without sacrificing levels of service. After conducting a review of both external solutions and internal development, Fineos Claims, part of the larger Fineos Insurance suite, was selected.
The software presents information to claims managers and administrators in a comprehensive, easy-to-navigate system, eliminating the need to manage multiple applications or memorize complex sets of codes. It is built to deliver rules-driven business process management capabilities, which will allow Mutual of Omaha’s business users the flexibility to make changes or modify processes as their workflows evolve and are optimized.
Fineos Claims will also help Mutual of Omaha position itself for future growth. The open design of the claims solution allows for the rapid introduction of new products and services and will enable the insurer to consolidate multiple lines of business onto a single platform.
