Microsoft has released Dynamics POS 2009, a new platform for mid-market companies and speciality retailers designed to enhance customer service and drive employee productivity.
According to Microsoft, the new product comes with an intuitive and customisable user interface that is expected to give employees access to information such as inventory levels and purchase history. The interface is optimised for touch screens and can be tailored for specific roles or individuals.
In addition, the new platform provides retailers with the ability to create custom buttons for completing common tasks.
Microsoft Dynamics POS 2009 features include: smart search, which allows employees and managers to search for relevant information; security-enhanced payment processing to protect cardholder information and minimise fraud; software development kit (SDK), which enables partners to develop add-on solutions with their own retail services such as multi-channel and mobility.
The new platform also comes with real-time inventory management and reporting tools which reportedly helps retailers to make informed decisions by providing business insights with the integration of Microsoft SQL services and Office.
Michael Griffiths, group product manager of Microsoft Dynamics Retail Solutions, said: “Microsoft Dynamics POS 2009 is easy to use and provides powerful data so retailers can spend more time with their customers and less time and money worrying about training employees or managing their technology.”
Microsoft Dynamics POS 2009 is currently available in Australia, Canada, New Zealand, the UK and the US.
