MassMutual’s National Center for Professional Development (NCPD), a unit that provides training content and opportunities for the company’s field force, writes, produces and distributes a weekly 15-minute audio podcast called Radio NCPD.
Podcasts are available by free subscription to staff including general agents, sales managers, trainers and recruiters. Field associates can either play the podcast on their computer or laptop, or transfer the file to their MP3 player.
Each week, listeners are provided content including updates on product information, underwriting policies and procedures, interviews with MassMutual’s top sales representatives and tips for success in particular markets.
MassMutual has been offering podcasts since early February. Currently, more than 700 of its field force subscribe to the weekly program.
