The new system was implemented in 12 months, and is designed to help Markel American Insurance Company’s (MAIC) agents rapidly quote, bind and issue small boat insurance via the web.
The insurer plans to move additional lines of business to the new policy management system over the next several months. In addition, the Example platform was integrated with MAIC’s billing system for a streamlined process.
With two custom-built systems already in place, MAIC found its legacy environment costly to maintain and not conducive to easy development or deployment of new products. The insurer said that the Example platform, with its tools-based approach, provided it with the power and flexibility required to develop and maintain its own products and environment.
