Macatawa Bank has selected outsourced account processing on the Premier bank platform provided by Fiserv. The bank has also selected other value-added solutions that will enhance customer service and streamline its operations. They include AML manager, activity manager, business analytics, customer view, HSA for Premier and Prologue solutions for financial accounting.
The company has claimed that Premier’s service-oriented architecture and integration make it possible for Macatawa Bank to rapidly deploy new solutions to meet market, regulatory and operational challenges. By maximizing flexibility and integration, the service oriented architecture provides a framework to share data, services and capabilities, while enabling the bank to deploy Fiserv solutions one step at a time.
Renae Eckland, chief information officer of Macatawa Bank, said: “We’re convinced the benefits of buying directly from Fiserv will deliver a more reliable system as well as the expertise we need to serve our changing market. Nobody delivers Premier better than Fiserv.
“We continue to be impressed with the capabilities of the Premier bank platform. Macatawa’s growth in the last decade necessitated a change to a larger provider with greater capabilities. In our decision-making process, we considered not only what Premier offers, but also what Fiserv brings to the table to help us succeed. Fiserv is clearly the right choice for Macatawa.”
