It is almost always the case that the people who screw up on a major software development have to answer only to their bosses, and quite other people are left to face the wrath of the public over the debacle – and Newsbytes reports from the Studio City, California stopover of the Soft Tour ’89 event that the constant fielding of questions over 1-2-3 Release 3 is beginning to get the Lotus Development porteparoles down: asked yet again about the delay, one Lotus rep in extremis muttered that the scripted responses they are given by the PR folk just don’t sound like anything anyone would really say, adding testily that the delay was not now down to documentation or packaging – It’s product development.
