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August 13, 2014

Land Registry going digital with GDS

Digital overhaul covers services and internal work culture.

By Joe Curtis

The Land Registry is set to go digital with the help of the Government Digital Service (GDS).

Digital transformation will cover everything from new online land registration services to internal culture change under the new LR Connect programme.

In a blog post, the public body said it wants to make it easier for people to use its services by automating some of them, as well as building new digital tools from scratch to be designed around users’ needs.

The body’s senior digital marketing manager, Caroline Kyriazis, wrote: "Our aim is to become a leader in digital land registration, data and other land and property services.

"Throughout our transformation, we’ll continue to safeguard the integrity of the register – it will always be our priority to ensure the security of the data we hold is not compromised and we will continue to aspire for the highest level of customer service."

As it tries to make property transactions cheaper and easier to do, the Land Registry added that the programme will cover legislation to make it the single registering authority for Local Land Charges in England and Wales.

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The news comes as the GDS helps dozens of government organisations become digital by default, unveiling a business plan up to March 2015 that includes shifting all public body websites to .gov.uk by December.

However, it has warned its £58m budget is too small to hire digitally skilled staff to help transform 25 government services over the next eight months and tried to deliver £1.4bn of annual savings.

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